Dealing with bills and debts

There are many different types of costs that can add up during diagnosis and treatment. If you are struggling financially, this can add to the worry and stress of being diagnosed with advanced cancer.

Ask your doctor whether there are ways to reduce your treatment costs. They can also refer you to a social worker for advice.

Depending on your circumstances, you may need to consider ways to manage the financial impact of advanced cancer.

Learn more about:

• Making payment arrangements
• Accessing superannuation early
• Check your insurance

Making payment arrangements

If you are having difficulty paying your utility bills, such as electricity, gas, water, phone or internet, contact your provider. You may be able to access flexible payment arrangements, discounts, rebates or concessions through their hardship program. Check with the hospital social worker whether other options are available in your state or territory.

You can contact the National Debt Helpline on 1800 007 007 for free financial counselling and advice.

Accessing superannuation early

In Australia, you need to be at least 55 years old and retired before you are allowed to access your superannuation (super). However, you can apply to access your super early under particular circumstances:

• on compassionate grounds to pay for medical treatment
• if you’re facing severe financial hardship
• if you’re diagnosed with a terminal illness – you may need to provide supporting documentation.

To access your super early, contact the Australian Taxation Office (ATO).  For more on this see Early access to your super, call the ATO on 13 10 20, or contact your super fund.

Our Legal and Financial Referral Service may be able to connect you with a professional who can help. Call 13 11 20 for more information.

Check your insurance

People often don’t realise that they may have insurance attached to their super. Many industry super funds, as well as some retail funds, offer insurance by default. In many cases, you will be covered as long as you did not choose to “opt out”.

Types of insurance provided through super funds can include income protection, total and permanent disability, and life insurance (may be called death cover).

To find out whether you have insurance through your super or how accessing your super early will affect your insurance entitlements, talk to your super fund and insurer or to a financial planner.