Finding end-of-life support and information

Listed below are a range of services that can help people throughout the process of dying and provide support to their family and friends.

Learn more about:

Carer services

  • Carer Gateway − Practical information and resources for carers.
  • Carers Australia − National body working with state and territory Carers Associations to provide information and counselling for carers.
  • Young Carers − Support and information for young people under 25 who are caring for someone who is ill.

Counselling and mentoring services

  • Australian Psychological Society − Use the “Find a Psychologist” search to look for a practitioner in your area.
  • Better Access Initiative − Information about the Medicare-subsidised referral to counselling through your GP.
  • Beyond Blue − 24-hour telephone counselling service; online and email counselling available seven days a week.
  • Kids Helpline − Telephone and online counselling service and crisis support for young people aged 5-25.
  • Lifeline − 24-hour telephone crisis support and suicide prevention service.
  • Suicide Call Back Service − 24-hour telephone and online counselling for people affected by suicide.


Future planning

  • Advance Care Planning − Information about planning for your future health care, including advance care directives. 
  • Dying to Talk − Palliative Care Australia website encouraging Australians to talk about dying; includes discussion starters.
  • The GroundSwell Project − Community organisation using creativity to promote resilience and wellbeing throughout all phases of life.


Legal and financial information

  • Cancer Council Legal and Financial Referral Service − Referral service for people affected by cancer needing professional advice about legal or financial issues; free for eligible clients.
  • Centrelink − Offers financial support for people with a long-term illness and for primary carers.
  • End of Life Law in Australia − Information from the Australian Centre for Health Law Research on the law relating to advance directives, stopping treatment, palliative care and euthanasia.
  • Public Trustees Australia − Gateway to all public and state trustees in Australia, who can help you prepare a will and manage your finances.
  • The social worker on the palliative care team − May be able to help you access legal or financial support.

Palliative care

  • CareSearch − Australian Government website that provides palliative care information and links to services for people affected by cancer, as well as resources for health professionals.
  • Palliative Care Australia − Information and resources; can link you to your local palliative care office.

Support and information

Click on the icon below to download a PDF booklet on facing end of life

    Facing End of Life

  • 1 MB

Printed copies are available for free - Call 13 11 20 to order

Instructions for downloading and reading EPUB files

Apple devices

The iBooks application must be installed on your Apple device before you can read the EPUB.
Different ways to download an EPUB file to your Apple device:

  • email EPUB files to yourself and transfer the attachment to iBooks.
  • copy EPUB files into DropBox (or a similar service) and use the DropBox app to send them to iBooks.
  • open EPUB files directly from Mobile Safari and open them in iBooks, where they are saved automatically by downloading the EPUB from the website.

Need more help? Visit:


To download an EPUB file to your Kobo from a Windows computer:

  • download and save the EPUB directly onto your desktop.
  • connect your Kobo to your computer using the USB cable and tap “Connect” on your eReader.
  • select “Open folder to view files” to view the contents of your Kobo.
  • navigate to where you have stored your EPUB file in “Finder”, in documents or downloads, and drag and drop it into the Kobo window. You can now disconnect your Kobo to read the eBook.

To download an EPUB to your Kobo from a Mac:

  • download and save the EPUB directly onto your desktop.
  • connect your Kobo to your computer using the USB cable and tap “Connect” on your eReader.
  • open your “Finder” application.
  • select “Kobo eReader” from the listed devices to view the contents of your Kobo.
  • navigate to where you have stored your EPUB file in “Finder”, probably in documents or downloads, and drag and drop it into the Kobo window. You can now disconnect your Kobo to read the eBook.

Turn on your Kobo and your EPUB will be located in “eBooks”, while a PDF will be located in “Documents”.
Need more information? Visit:

Sony Reader

To download an EPUB file on your Sony Reader™:

  • ensure you have already installed the Reader™ Library for PC/Mac software
  • select the eBook you want from our website and click the link to download it.
  • connect the Reader™ to your computer.
  • open the Reader™ Library software and click “Library” in the left-hand pane and select the eBook to view it.

Need more help? Visit:

Amazon Kindle 2nd Generation devices

EPUB files can’t be read on the Amazon Kindle™. However, like most eReaders, Kindle™ 2nd Generation devices are able to display PDFs. We recommend that you download the PDF version of this booklet if you would like to read it on a Kindle™.
To transfer a PDF to your Kindle™ via USB cable from your computer or Mac:

  • download the PDF directly onto your computer.
  • connect the USB cable to your computer’s USB port, and the micro USB end of the cable to your Kindle™. Note: the Kindle™ won’t be available as a reading device while it is connected to your computer until it has been disconnected.
  • open the Kindle™ drive and several folders will appear inside. The “Documents” folder is where you will need to copy or drag the PDF to.
  • safely eject your Kindle™ from your computer and unplug the USB cable. Your content will appear on the Home Screen.

Kindle also provides a Kindle Personal Documents Service that allows users to send documents as an attachment directly to your eReader. For more information on this service, visit
For more information on accessing a PDF on your Kindle™, visit, log in to your account and click on Personal Document Settings.
Need more help? Visit

Android and PC

You can also download and open eBooks on Android devices and PCs with appropriate apps or software installed. Suitable eReader apps for Android include Google Play Books, FBReader and Moon+ Reader. Suitable software for PCs include Calibre and Adobe Digital Editions.

This information was last reviewed in January 2020
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