Improving quality of life.
How you’ve made a difference in 2019/20
When Ryan Channells was diagnosed with stage 4 melanoma, he wasn’t just dealing with the news that he might not see another Christmas. He was also worried about the financial implications, and how he would support his family while travelling hours to Sydney for treatment.
Thanks to you, we were able to be there for this volunteer firefighter and his young family when they needed us most.
You’ve helped cancer patients get to treatment
During COVID-19, 91% of our Transport to Treatment volunteer drivers deemed high-risk (all drives aged over 60) were temporarily stood down. Since March, 91 people have responded to our calls for more volunteer drivers, ensuring people affected by cancer could still get to their treatment during the pandemic.
Read John’s story
My wife has had breast cancer twice, and I’d seen patients who didn’t have their own transport getting help to and from the hospital, so there was a connection there.
– John Fox, Transport to Treatment driver
Continuing support during the bushfires
Our staff heard stories of people with cancer experiencing emotional and financial distress – and at risk of being unable to attend their cancer treatment – due to disruptions caused by the summer bushfires.
Our teams worked to highlight these issues to the NSW Government, writing to the Health Minister, as well as working with the Minister’s advisers and the Ministry of Health to find a solution to the problem.
As a result of our advocacy, the Health Minister and Deputy Premier announced a relaxation of the eligibility criteria for the Isolated Patient Transport and Accommodation Assistance Scheme (IPTAAS), which meant that people in bushfire affected areas could access financial assistance towards transport and accommodation when travelling to their cancer treatments.
Worrying about where we were going to stay while I was going through treatment was shocking.
– Chris Iversen, cancer survivorRead Chris and Shayne’s story
You’ve provided financial assistance when times are tough
A cancer diagnosis can be extremely stressful and financial issues can add additional strain.
Our trained financial counsellors provide practical advice to help people affected by cancer manage their personal budget and finances. They help patients and their families with their budgets, negotiate with creditors in relation to their debts, and provide them with information about their consumer rights.
Financial pressures during COVID-19
Due to COVID-19, people affected by cancer faced additional financial hardship.
“No one has ever helped me like this. I really started to think there was no hope left for me. Thank you for being there for me and not giving up on me – you are all so wonderful.”
– Cancer patient whose debt was waived
Providing vital support during COVID-19 with 13 11 20
Between December 2019 and May 2020, people affected by cancer who called 13 11 20 with COVID-19 concerns were more distressed (7/10) than the usual levels observed during this period (6/10).
In May 2020, distress levels peaked at 8/10, which indicates severe distress.
I was speaking to a client today regarding her financial assistance. I told her about our podcast series, particularly the brain fog and cancer episode. Just hearing me say we have a podcast on this topic made her emotional and she started crying. She said she felt so much better knowing that it wasn’t her fault, and this is something that is normal.
– Leah Mangion, Financial Navigator, Cancer Council NSW
What’s next: Making it easier to access our support services
Our supportive care services have expanded dramatically in recent years to meet the evolving and growing needs of people affected by cancer. This year, we are focused on re-designing how we deliver those services. Our goals are to ensure our services are easy to find and quick to access, and that people receive all the information and support they need throughout their cancer experience and beyond.
Reducing cancer risk
Every year in Australia, about 44,000 cancer cases are diagnosed that could have been prevented. But you are changing this.
“I’ve always been careful with my kids in the sun, but after my melanoma we’ve been even more careful. It’s so important that we protect our kids.” - Stacey, melanoma survivor
Increasing cancer survival
No one should have to die from cancer. Thanks to you, in 2019/20, we invested $19.8 million into world-class research that is improving the way cancer is prevented, detected and treated.
“If it wasn’t for the Re-engage program, I wouldn’t be here. It changed my life completely – I wish I’d done it sooner.” – Dave Cassar, Childhood cancer survivor
Improving outcomes for priority populations
We know that there are communities experiencing a disproportionate burden of disease and poorer cancer outcomes. You're helping address this.
To help address the burden of tobacco-related cancers among Aboriginal and Torres Strait Islander peoples, we partnered with community for our Tackling Tobacco program, and the 2019 Oceania Tobacco Control Conference.
Who we are
In what’s been a challenging year for many, our commitment to be an Inspirational Place to Volunteer and Work has remained strong.
Over the past year, the delivery of key initiatives has contributed to our employee retention efforts, and we’ve seen our employee voluntary turnover halve in the last five years.