Volunteer FAQs

I’ve applied for a volunteer position online, what happens next?

For longer term, ongoing volunteer roles, there is normally a selection process. Typically you should hear back within 2-3 weeks of the closing date specified in the advertisement.  If you have not been shortlisted for a volunteer position on this occasion, you will be notified via email. If you have been shortlisted, you can expect a phone call either to phone screen or be invited to an informal interview. You can also check the status of your application by logging back into the Cancer Council recruitment portal and checking ‘My applications’.

For once-off event day roles (such as Daffodil Day or Relay for Life events) , you can expect to hear back from Cancer Council NSW within approximately 1 week of your registration to confirm your volunteer site and shift time. You can also check the status of your application by logging back into the Cancer Council recruitment portal and checking ‘My Applications’.

What are the benefits of volunteering?

Volunteering can be a lot of fun and is a great way of meeting people and finding new friends in your local area. Many volunteers also benefit from learning new skills and building up valuable work experience, often assisting them in getting paid work in the future. Other volunteers gain great satisfaction from putting their existing experience or professional skills to good use by donating their talents to our cause. Whatever your motivation, you can be sure that your efforts will be making a real contribution to the work of Cancer Council NSW. 

In addition to the intrinsic benefits of volunteering, Cancer Council offer our regular volunteers a range of benefits as our way of saying thank you. These include offers such as discounted private health insurance and gym membership and free use of our Merlin entertainment pass. Find out more out our benefits for volunteers. 

Who can volunteer?

People from all walks of life volunteer with us. Students and young people volunteer to gain the work experience and skills they need to help them get a job. Similarly other people volunteer after they have had a break from the job market and are looking to re-fresh experience.

Many of our volunteers are retired people with a bit of spare time on their hands, looking to put their experience to good use. Other volunteers are in full-time work but find the time to volunteer at evenings and weekends or have the support of their employer to be involved in short-term or one-off projects.  

How much time do I have to give?

Cancer Council NSW has a range of volunteer roles requiring different amounts of time from full-time placements (internships), 1-2 days per week, or one-off activities such as an event day role. To keep within Volunteering Australia’s national standards, volunteer roles generally do not exceed 16 hours per week.

What skills and experience do I need?

Many of our volunteer roles do not require you to have any experience or specialist skills. For example, if you would like to work on one of our events or try your hand at fundraising, we will provide all the training and information you need to take on these roles. Most office based administrative support roles require you to have good computer, telephone and customer service skills.

We develop position descriptions for all of our volunteer roles and the skills and experience required are always clearly outlined in our position advertisements, so please review the selection criteria to determine whether you have the required skills for the role.

What training will I be given?

Where possible, we try to recruit volunteers with the relevant skills and experience to fit the position description. We provide orientation and role specific training for on-going volunteers who join our organisation.

All ongoing volunteers within Cancer Council NSW have a staff member who they can go to for help and support. In many roles, more experienced volunteers will also be on hand to offer advice to new members of the team.  

Where can I volunteer?

You could volunteer in one of our offices or on-site for one of our registered fundraising events held in most major regional towns throughout NSW. Use our Cancer Council NSW office locator, to find your nearest point of contact.

We have a  number of volunteer roles available at local offices. Have a look at our latest opportunities to see if there are office-based roles available near you. There may also be some projects or activities that can be undertaken externally from work or home.  

I have a special skill to offer – can I volunteer too?

From time to time people come forward willing to offer their professional skills or expertise to our cause. In the past we have benefited from the pro bono help of web writers, lawyers, journalists, business analysts, dietitians, video producers, accountants, trainers and facilitators to name but a few. Typically volunteer jobs are based on a pre-identified need and we will advertise the position, however you can send an expression of interest to volunteervacancies@nswcc.org.au and we can consult internally to see if there is a future need for your specialism.