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Support and information

A wide range of organisations and health professionals can help you manage the financial impact of cancer.

Financial help

Cancer Council’s Financial Planning Referral Service
Program that can connect you with a financial planner.

 13 11 20

Financial Information Service (FIS)
Free, confidential service from Services Australia.

132 300
servicesaustralia.gov.au (type “Financial Information Service” in the search box)

Financial Planning Association of Australia (FPA)
Information about financial planning and help to find a financial planner.

 1300 337 301
fpa.com.au

Financial Rights Legal Centre
Information about a variety of topics related to financial services.

 financialrights.org.au/ factsheets

Insurance Law Service (ILS)
An insurance help line for consumers.

 1300 663 464
insurancelaw.org.au

Mob Strong Debt Help Line
Legal advice service about money issues for Aboriginal and Torres Strait Islander people.

 1800 808 488
financialrights.org.au/mob- strong-debt-help

MoneySmart
Financial tips from the Australian Securities and Investments Commission (ASIC). Includes the Financial Advisers Register.

 1300 300 630 (ASIC Infoline)
moneysmart.gov.au

National Debt Helpline
Help with debt problems and assistance finding a financial counsellor.

 1800 007 007
ndh.org.au

Bankruptcy

Australian Financial Security Authority (AFSA)
Information about bankruptcy and personal insolvency agreements.

 1300 364 785
afsa.gov.au

Dispute resolution

  

Australian Financial Complaints Authority (AFCA)
National dispute resolution scheme for all financial services complaints.

 1800 931 678
afca.org.au

Telecommunications Industry Ombudsman (TIO)
National complaints resolution scheme for phone or internet services.mplaints.

 1800 062 058
tio.com.au

Government benefits

  

Pharmaceutical Benefits Scheme (PBS)
Help with the cost of prescription medicines.

 1800 020 613
pbs.gov.au

Services Australia
Includes Centrelink and Medicare; financial support for people in need.

 servicesaustralia.gov.au

Legal advice

  

Cancer Council’s Legal Referral Service
Program that can connect you with a lawyer.

 13 11 20

Community Legal Centres Australia
Provides links to local community legal centres across Australia.

 clcs.org.au

Taxation

  

Australian Taxation Office
Tax and superannuation information for individuals and businesses.

 13 28 61 (individuals)
13 28 66 (businesses)
13 10 20 (superannuation)
ato.gov.au

Key resource

Download a PDF booklet on this topic.

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Cancer and Your Finances

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More resources

This information was last reviewed in November 2021. View who reviewed this content.

Rania Tannous, Head of Legal, Corporate, Legal and Governance, AMP; Patricia Troll, Senior Legal Counsel, AMP Financial Services Legal, Legal and Governance, AMP; Lynette Brailey, Program Coordinator, Financial Assistance Service, Cancer Council NSW; Stephen Bray, Financial Planner, FM Financial, TAS; Angela Daly, Senior Social Worker, Cancer Services, The Adem Crosby Centre, Sunshine Coast Hospital and Health Service, QLD; Sandra Hodge, Consumer; Sandi Johnson, Consumer; Antony Mitchell, Financial Counsellor, Financial Counselling Program, Cancer Council VIC; Lucy Pollerd, Social Worker, Peter MacCallum Cancer Centre, VIC; Heather Richards, Consumer; Deb Roffe, 13 11 20 Consultant, Cancer Council SA.

View the Cancer Council NSW editorial policy.

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