Complaints

Cancer Council NSW is committed to the fair, efficient and effective management of complaints. If you are dissatisfied with Cancer Council NSW, our services, activities, processes, people or representatives, we encourage you to let us know.

Complaints are expressions of dissatisfaction made to or about Cancer Council NSW where a response or resolution is required by you. To lodge a complaint please complete the form below and we will respond to you.

Feedback is opinions, comments and expressions of interest or concern about Cancer Council NSW where no response or resolution is required by you. To provide feedback please complete the feedback form at the bottom of our Contact Us page of our website.

Whistleblowing refers to an individual with insider knowledge of Cancer Council NSW reporting misconduct or an improper state of affairs. Guidance on whistleblowing reports can be found in the Whistleblowing Policy on the Governance page of our website.

Complaints Form

If your complaint is anonymous the complaint will be actioned, but we will not be able to provide you with a response or resolution.

Further information on how Cancer Council NSW manages complaints and alternate methods to lodge a complaint can be found in the Cancer Council NSW Complaints Guide.