How COVID-19 has impacted our information and support services
By Cancer Council NSW
The ongoing impacts of COVID-19 across the globe continue to be challenging for everyone, but Cancer Council is working hard to maintain our support of those affected by cancer.
Firstly, we hope you, your family and loved ones are safe and taking the necessary precautions to protect yourself and look after each other.
If you are living with cancer, COVID-19 may have changed your circumstances, or increased your anxiety during what is already a very difficult time in your life. We want you to know that we are here to help.
Cancer Council NSW is following current NSW Health advice to minimise risk for you, our staff and our volunteers and we are continuing to support people affected by cancer in many ways. These include providing emergency financial assistance, help with travelling to cancer treatment, and somewhere to stay during your cancer treatment. Of course, we are also continuing to provide emotional support.
In line with current NSW Health advice about social distancing, all face-to-face Cancer Counselling or Financial Counselling services will be replaced with telephone or video calls . Clients connected to a professional service provider via our Pro Bono program will have to follow the requirements of the provider around attending appointments, and in some circumstances assistance may be provided by professionals via telephone, video call or email. Cancer Council has advised all Cancer Support Groups to follow the current NSW Health advice.