Accommodation for cancer patients and carers

Cancer Council Accommodation Service

Cancer Council NSW can help you, your family or carers find accommodation when you are travelling for treatment.

A new partnership with AccorHotels offers reduced rate rooms near to your
treatment centre and we can also help you find rooms in community based
accommodation centres.

Find accommodation near your Treatment Centre

This tool can be used to help you understand the accommodation options near your treatment centre and help you access reduced rate rooms through our AccorHotels partnership.

To start, select the area of your treatment centre:

Request booking instructions

After filling in this form we will send you an email with instructions to book accomodation close to your treatment centre.

To continue you will need:

  • Referring Doctor/Specialist name
  • Patient’s name

We will send booking instructions to this email
Phone number can only contain digits
By clicking on the button below, you acknowledge that you have read and agree to our Privacy Collection Statement

Thank you for your request.

We have sent you an email containing:

  • A list of accommodation options near your treatment centre
  • Instructions on how to book

If you require any assistance or have further questions please contact us on 13 11 20 or email

(If you are having trouble finding your email - please check your junk/spam folder)

If you would like to book a hotel now, visit the AccorHotels website for reduced room rates.

Require assistance?


You may qualify for assistance from the NSW Government with accommodation costs.


  • Who can use Cancer Council NSW’s Accommodation Services?
  • Can families or carers of patients in hospital use the Accommodation Services?
  • How many people can stay at accommodation facilities?
  • Can I use Cancer Council NSW’s Accommodation Services if I don’t live in NSW?
  • Do reduced rate rooms at AccorHotels apply for all cancer patients?
  • Which AccorHotels can I stay at?
  • What if the hotels close to my treatment centre are booked out?
  • Do the reduced rates apply for AccorHotels accommodation outside of Sydney?
  • How will AccorHotels manage special dietary and housekeeping for cancer patients?
  • What accommodation options are available for people travelling to regional centres in NSW?
  • What is IPTAAS and can all cancer patients access it?
  • Will all patients be fully reimbursed through IPTAAS?
  • Can I claim IPTAAS retrospectively?
  • What if I can’t afford to pay for accommodation?
  • Can I use Transport to Treatment services if I’m staying at an Accor Hotel?
  • What other services does Cancer Council NSW provide for people having cancer treatment?