Caring for someone with cancer

If you are caring for someone with cancer, it is important to look after yourself as well. Being a carer can be stressful and cause you much anxiety. Give yourself some time out and share your worries and concerns with someone neutral, such as a counsellor or a doctor. Many cancer support groups are open to carers and can offer a valuable opportunity to share experiences and ways of coping.

Cancer Council recognises that carers have a vital and demanding role. We can offer support online, over the phone and in person. We can also link you to our practical support services and provide information on a wide range of cancer-related topics.

In-person, on-line and over the phone support

13 11 20 Information and Support telephone service

Call us on 13 11 20 | Mon-Fri 9am-5pm, or leave a message and one of our specialist health professionals will contact you on the next business day.    

A Translator service is available for languages other than English. Call: 13 14 50.

13 11 20 Information and Support is a confidential service where you can speak to a qualified health professional about anything to do with cancer, including:

  • Support if you or someone you care about has cancer
  • How to cope with treatment and its side effects
  • Assistance with legal, financial and transport to treatment
  • Counselling
  • End of life care
  • Information about services, resources or support groups

See the full range of services available.


Telephone support groups for carers 

Perhaps your caring role limits your ability to travel, in which case the Telephone Support Group program is a way to get support from home. There are groups specifically for carers, as well as groups for people living with brain cancer, cancer of the pancreas, advanced cancer and myeloma.

Face to face support groups

If you are seeking information and support from others in a similar situation, a support group can provide you a safe place to come together and share experiences with others.
To find a support group in your area call 13 11 20.


Cancer Council Information Service 

Located within hospitals and treatment centres around NSW

  • Providing social support to carers with the treatment centres while patients are receiving treatment
  • Information and support for carers that access the Information Centre service
  • Access to 13 11 20 and CCNSW website for further information on available support for carers


Cancer Council Online Community 

A moderated peer-support community for anyone affected by cancer. It is a supportive place to share stories, connect with others; to give and receive support from others just like you.


Practical Support Services

Transport to Treatment

  • Our volunteer drivers are able to provide carers with information and support about Cancer Council services
  • As a carer you are also able to travel to treatment along with your family
  • Volunteer drivers are often able to assist clients into the hospital and therefore if you are unable to travel with them, you can be reassured that all comfort and assistance will be provided


Home Help

  • The Home Help program may be able to provide transport to treatment support when no other transport services are available, allowing a break for carers who are providing transport support

  • Volunteers are able to provide companionship for your loved one to allow you to spend some time away from the home worry free

  • Volunteers can take clients out shopping or simply to get a cup a coffee or go for a drive, allowing you space and time to yourself


ENRICH – Nutrition and Exercise program

  • Education regarding how to encourage cancer survivors to eat better and get active
  • Support through group, face to face interaction providing encouragement and motivation
  • Active participation to learn how to exercise safely and to help the cancer survivor participate in the program


Legal and financial support services

Did you know that as a carer you may be able to receive legal and financial support services, including

  • Advice on workplace or employment issues
  • Financial advice and support


Information resources for carers


We help carers to understand the needs of cancer survivors by providing;

  • Information regarding the needs of cancer survivors
  • Strategies which they can encourage the cancer survivor to implement
  • Engagement so carers don’t feel alone