Easy Read – Help with money

This information can help you with money when you have cancer. You can find out how to get help paying for medicine, treatment and travel to the hospital. You can also find out how the government can help you

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Introduction

This information is about help with money when you have cancer.

Image of credit card and cash.

You can learn how to get help paying for:

  • medicine
  • treatment
  • transport to the hospital.
Image of medicine, car and cancer treatment.

You can ask someone for help to read this information.

Mother and son looking at Cancer Council booklet.

The cost of cancer

Having cancer can be expensive.

Image of a woman looking at her financial documents.

What you pay depends on what cancer you have and where you get treatment.

Image of a man shrugging.

You may have to pay for:

  • getting to the hospital
  • parking
  • childcare
  • changes to your house.
Image of a parking sign, a door and a childcare.

Ask about the costs

Ask your doctor and hospital what tests and treatment will cost.

Image of woman talking to her doctor.

Ask if you can pay a little bit at a time or have more time to pay your bill.

Talking to doctor about costs of cancer.

Knowing the costs can help you make decisions about treatment.

Image of a woman thinking about the costs of cancer.

Making a budget

Cancer may mean you stop working for a while. This may mean you have less money.

Image of empty wallet.

It is a good idea to write down how much money you have, what you spend and what you need for bills.

Image of a family budget.

We call this a budget. A budget lets you work out what you can afford and when you need help.

Image of a calculator, a piece of paper, and a diary.

Paying bills

Some people have trouble paying bills for:

  • phone
  • electricity
  • water
  • gas.
Image of different bills.

Phone, electricity, water and gas companies must help you if you cannot pay your bills.

We call this a hardship policy or assistance program.

Image of a man stressing out over his bills.

They might let you pay later or pay a little bit at a time.

Image of calendar with dates circled.

Help from the government

The Australian Government can help pay for some cancer costs.

Image of a map of Australia with a dollar sign in middle.

Medicare can make some health care free or cheaper.

Image of a Medicare card.

Centrelink has payments to help some people.

Image of a Centrelink centre.

Going to hospital

How much you pay depends on the type of hospital.

Image of a man walking into a hospital.

Going to a public hospital is free if you have a Medicare card.

Image of a public hospital.

Image of private hospital usually costs more.

Image of private hospital usually costs more.

Medicare

Medicare covers:

  • seeing a doctor
Image of a woman chatting about Medicare with her doctor.
  • having blood tests, x-rays and scans
Image of having different cancer tests.
  • going to a public hospital
Image of a public hospital.

Sometimes the doctor sends the bill to Medicare and you do not have to pay anything. We call this bulk billing.

Image of bulk billing.

Sometimes Medicare does not pay the full cost.

Image of bulk billing.

You need to pay the rest. We call this the gap.

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Paying for medicines

The Australian Government helps with the cost of many medicines.

Image of medicines.

This is through the Pharmaceutical Benefits Scheme or PBS.

Image of PBS icon, Pharmaceutical Benefits Scheme

Medicines on the PBS are cheaper. You only pay part of the cost.

Image of medicine.

If you spend a lot of money on medicines, you can get a PBS Safety Net card.

This makes medicines cheaper or free for the rest of the year.

Image of medicine.

If your medicine is not on the PBS, you pay the full price.

Image of medicine.

Ask your pharmacist:

  • how to save money on
    medicines
  • how to get a PBS Safety Net card.
Man talking to pharmacist.

Concession cards

The Australian Government has special cards to help you pay less for doctors, medicine and transport. We call these concession cards.

Image of a map of Australia.

Some concession cards include:

  • Health Care Card
  • Pensioner Concession Card
  • Commonwealth Seniors Health Card
  • Veterans Card.
Image of concession cards.

Centrelink might help with money if:

  • you are looking for work
Image of a Centrelink centre.
  • have a disability
Image of a man in a wheelchair.
  • are looking after someone.
Image of an old man and his carer.

Getting to treatment

You may get help if you need to travel a long way for treatment. This is called a travel and accommodation scheme. One example is IPTAAS.

Image of a car driving down road.

Sometimes you can get a discount to park at the hospital.

Image of a parked car.

Ask the hospital social worker how to get free or cheaper transport to hospital.

Image of a hospital social worker.

Where to find help

A social worker can help you find information about services that can help with money.

Image of a social worker and her client.

A financial counsellor can help you:

  • make a budget
  • give you tips for paying your bills and money you owe.
Image of couple doing their finances.

To find a financial counsellor, call:

  • Cancer Council 13 11 20
  • National Debt Helpline on 1800 007 007.
Image of a financial counsellor.

For tips on managing your money visit the website moneysmart.gov.au.

Image of money smart website.

To learn more about Medicare and Centrelink visit the website
servicesaustralia.gov.au.

Image of a website for Services Australia.

More Easy Read resources

See who reviewed the content.

Sophie Anderson, Manager, Client Experiences, Cancer Council NSW; Prof Deborah Bateson AM, Professor of Practice, Sydney Medical School, Faculty of Medicine and Health, The University of Sydney; Caitlin Bell, Lead, Legal and Financial Support Services, Cancer Council NSW; Laila Khan, Lead, Cancer Council Liaisons – Greater Sydney, Cancer Council NSW; Thersa Masiello, Financial Navigator, Cancer Council NSW; Kate Pallot, Lead Cancer Council Liaison Regional and Rural, Cancer Council NSW; Gloria Yu, Cancer Council Liaison South Western Sydney, Cancer Council NSW.

We also gratefully acknowledge the contributions of all focus group participants from Arab Council Australia and SydWest Multicultural Services who generously shared their time, experiences and perspectives.

This content was assessed using the SHeLL Health Literacy Editor, a tool developed by the Sydney Health Literacy Lab to evaluate and improve the clarity of written health information: Ayre J., Bonner C., Muscat D.M., Dunn A.G., Harrison E., Dalmazzo J., Mouwad D., Aslani P., Shepherd H.L., McCaffery K.J., “Automated Health Literacy Assessments of Written Health Information: Development of the SHeLL (Sydney Health Literacy Lab) Health Literacy Editor v1”, JMIR Formative Research, 2023, e40645. DOI: 10.2196/40645.

View the Cancer Council NSW editorial policy.