Contact us

You can contact Cancer Council NSW in the following ways:

Call the Cancer Helpline 13 11 20

The Cancer Helpline is a confidential telephone information and support service. Specialist cancer nurses can answer questions about any aspect of cancer, and also:

  • Send you written information on your individual type of cancer
  • Put you in touch with services in your own area.
  • Offer emotional support.

You can reach the  Cancer Helpline  by calling  13 11 20  (for the cost of local call) between 9am and 5pm Monday to Friday from anywhere in NSW.


Cancer Council NSW Head Office

Phone:       02 9334 1900
Address:    153 Dowling Street,  Woolloomooloo NSW 2011
…………….  PO Box 572,  Kings Cross NSW 1340

Click here to find addresses and phone numbers for all our Regional Offices.


Call our Donor Hotline

To contact Cancer Council NSW regarding your donations please call our Donor Hotline on 1300 780 113.
For enquiries relating to regular gifts please email pledge@nswcc.org.au.


Or contact us using the appropriate form below, depending on the type of request:

Click here  to request cancer information.
Specialist cancer nurses will reply to your email. Sometimes this may take up to two weeks however please don’t be put off as we are interested in your questions. New questions help us identify what else people want to know so we can improve our site.

Click here to order an Information and Support Pack.
This pack is designed to be given at the point of diagnosis and connects patients to all those services providing practical and financial help, emotional support or information. The pack also contains a local directory of support services. To order this free resource, call 131120 or email  NoReply_CIS@nswcc.org.au

Click here to send us  feedback on our website.
We would like to know what you think of our website. Your comments both positive and negative are greatly appreciated and contribute to the ongoing development of the site.

Click here to enquire about a Cancer Council event.

Click here to contact us with concerns about a fundraising activity.

Click here for Cancer Council shop enquiries.

Click here to register for volunteering at a fundraising event.

Click here to find out about other types of volunteering at Cancer Council NSW.

For all other requests use our general enquiry form.