Contact us

You can contact Cancer Council NSW in the following ways:

Call the Cancer Helpline 13 11 20

The Cancer Helpline is a confidential telephone information and support service. Specialist cancer nurses can answer questions about any aspect of cancer, and also:

  • Send you written information on your individual type of cancer
  • Put you in touch with services in your own area.
  • Offer emotional support.

You can reach the  Cancer Helpline  by calling  13 11 20  (for the cost of local call) between 9am and 5pm Monday to Friday from anywhere in NSW.


Cancer Council NSW Head Office

Phone:       02 9334 1900
Address:    153 Dowling Street,  Woolloomooloo NSW 2011
…………….  PO Box 572,  Kings Cross NSW 1340

Click here to find addresses and phone numbers for all our Regional Offices.


Call our Donor Hotline

To contact Cancer Council NSW regarding your donations please call our Donor Hotline on 1300 780 113.
For enquiries relating to regular gifts please email pledge@nswcc.org.au.


Or contact us using the appropriate form below, depending on the type of request:

Click here  to request cancer information.
Specialist cancer nurses will reply to your email. Sometimes this may take up to two weeks however please don’t be put off as we are interested in your questions. New questions help us identify what else people want to know so we can improve our site.

Click here to order an Information and Support Pack.
This pack is designed to be given at the point of diagnosis and connects patients to all those services providing practical and financial help, emotional support or information. The pack also contains a local directory of support services. To order this free resource, call 131120 or email  NoReply_CIS@nswcc.org.au

Click here to send us  feedback on our website.
We would like to know what you think of our website. Your comments both positive and negative are greatly appreciated and contribute to the ongoing development of the site.

Click here to enquire about a Cancer Council event.

Click here to contact us with feedback about a fundraising activity.

Click here for Cancer Council shop feedback or retail enquiries.

Click here to register for volunteering at a fundraising event.

Click here to find out about other types of volunteering at Cancer Council NSW.

For all other requests use our general enquiry form.

 

Instructions for downloading and reading EPUB files

Apple devices

The iBooks application must be installed on your Apple device before you can read the EPUB.
Different ways to download an EPUB file to your Apple device:

  • email EPUB files to yourself and transfer the attachment to iBooks.
  • copy EPUB files into DropBox (or a similar service) and use the DropBox app to send them to iBooks.
  • open EPUB files directly from Mobile Safari and open them in iBooks, where they are saved automatically by downloading the EPUB from the website.

Need more help? Visit: http://support.apple.com/kb/HT4059

Kobo

To download an EPUB file to your Kobo from a Windows computer:

  • download and save the EPUB directly onto your desktop.
  • connect your Kobo to your computer using the USB cable and tap “Connect” on your eReader.
  • select “Open folder to view files” to view the contents of your Kobo.
  • navigate to where you have stored your EPUB file in “Finder”, in documents or downloads, and drag and drop it into the Kobo window. You can now disconnect your Kobo to read the eBook.

To download an EPUB to your Kobo from a Mac:

  • download and save the EPUB directly onto your desktop.
  • connect your Kobo to your computer using the USB cable and tap “Connect” on your eReader.
  • open your “Finder” application.
  • select “Kobo eReader” from the listed devices to view the contents of your Kobo.
  • navigate to where you have stored your EPUB file in “Finder”, probably in documents or downloads, and drag and drop it into the Kobo window. You can now disconnect your Kobo to read the eBook.

Turn on your Kobo and your EPUB will be located in “eBooks”, while a PDF will be located in “Documents”.
Need more information? Visit: http://www.kobo.com/help/koboaura/response/?id=3784&type=3

Sony Reader

To download an EPUB file on your Sony Reader™:

  • ensure you have already installed the Reader™ Library for PC/Mac software
  • select the eBook you want from our website and click the link to download it.
  • connect the Reader™ to your computer.
  • open the Reader™ Library software and click “Library” in the left-hand pane and select the eBook to view it.

Need more help? Visit: https://au.readerstore.sony.com/apps_and_devices/

Amazon Kindle 2nd Generation devices

EPUB files can’t be read on the Amazon Kindle™. However, like most eReaders, Kindle™ 2nd Generation devices are able to display PDFs. We recommend that you download the PDF version of this booklet if you would like to read it on a Kindle™.
To transfer a PDF to your Kindle™ via USB cable from your computer or Mac:

  • download the PDF directly onto your computer.
  • connect the USB cable to your computer’s USB port, and the micro USB end of the cable to your Kindle™. Note: the Kindle™ won’t be available as a reading device while it is connected to your computer until it has been disconnected.
  • open the Kindle™ drive and several folders will appear inside. The “Documents” folder is where you will need to copy or drag the PDF to.
  • safely eject your Kindle™ from your computer and unplug the USB cable. Your content will appear on the Home Screen.

Kindle also provides a Kindle Personal Documents Service that allows users to send documents as an attachment directly to your eReader. For more information on this service, visit http://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=200767340&qid=1395967989&sr=1-1
For more information on accessing a PDF on your Kindle™, visit www.amazon.com/manageyourkindle, log in to your account and click on Personal Document Settings.
Need more help? Visit https://www.amazon.com/gp/help/customer/display.html?nodeId=200375630