Free legal services

Free legal advice for people affected by cancerCancer Council helps people affected by cancer access free legal advice, where they would otherwise be unable to do so due to cost, illness or other barriers. 

Cancer Council does not provide advice directly. We will connect you with a volunteer solicitor or lawyer in the community who will provide advice and assistance. Usually, you will meet them at their office, but if you are very unwell, they may be able to visit you in hospital or at home. If you speak a language other than English, we can arrange a telephone interpreter for you.

Solicitors and lawyers may be able to assist people with:

  • Wills, powers of attorney and enduring guardianship
  • Superannuation and insurance disputes
  • Employment law and discrimination
  • Credit and debt matters
  • Centrelink disputes
  • Tenancy law
  • Immigration law

 

We can also connect you with  financial planners and financial counsellors, human resources advisors and small business accountants if you need assistance.

 


How do I access this service?

Call Cancer Council 13 11 20 Information and Support.
Hours: Monday to Friday 9am -5pm
Translator service available for languages other than English – Phone: 13 14 50

Or speak to a social worker at your treatment centre and they can refer you.

Do I have to pay?

Advice is provided by volunteer professionals and is free for people who cannot afford to pay for it. The Pro Bono team will ask a series of financial questions to determine whether you are eligible for free assistance.

If you don’t qualify for free assistance, we can put you in touch with a professional who can assist on a paid basis.

 

How a volunteer lawyer helped Julie with her health insurance claim

Not long before Julie took out private health insurance she had a mammogram, which was totally clear. Six months after taking out the insurance, she was diagnosed with breast cancer. The insurer wouldn’t pay for her private treatment – they said that it was a pre-existing condition on the basis that because various family members had breast cancer Julie ‘knew or ought to have known’ that she too would likely be diagnosed.  A volunteer lawyer on our panel challenged the decision, and the insurer met the full cost of her treatment.

 


Resources

Legal and financial issues booklets and fact sheets
Downloadable pdfs with information around common legal, financial and workplace issues for people affected by cancer.

 

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