Welcome to the Volunteer Learning Hub! Our people are our greatest asset and we value the commitment, passion and experience our volunteers contribute to the cancer cause. Cancer Council NSW is committed to developing our volunteer workforce through our 70:20:10 development philosophy, providing growth and learning opportunities through experiences, through others and through formal courses.
Learning from experiences (70%)
Finding opportunities in your daily environment to apply and practice skillsFind out more about how you can learn from experiences.
Learning from others (20%)Find out more about how you can learn from others.
Formal learning (10%)
Structured learning such as courses, webinars and videos is a key element in supporting your growth, providing a solid base of knowledge and skills – click on the topic and location categories below to browse available courses, then register using the links provided.
Some of the courses listed below are provided by Lynda.com- this is Cancer Council NSW’s online learning platform where registered volunteers have access to a huge range of online development topics and videos. For your access and log in information please contact your supervisor.
For help registering for a course, contact us at firstname.lastname@example.org.
Upcoming training courses
Reconciliation Australia developed a very informative website for volunteers to increase their understanding of Aboriginal and Torres Strait Islander cultures through simple and introductory-level content.This web resource is designed so that you can go through the chapters in one sitting or dip in and out when you have time or if you're looking for information on a particular issue.
Watch our video tutorials and learn how to use Access to manage data. Let our experts teach you how to run an SQL query, create forms and reports, and navigate Access databases. To access this Lynda.com video, please contact your supervisor for your log in details.
Raising awareness of prevention, screening, diagnosis and the lived experience of anal cancer.
Feeling angry is a common emotion for many people living with cancer. When feelings of anger effect your life in a negative way it may be time to reach out for some external advice. Panel: Kim Hobbs, Maxine Rosenfield and Mick Miller
Anxiety and depression are commonly experienced after cancer treatment has finished. Family and friends expect you to be happy that you have ‘survived’ but this is not always the case. Lives have been turned upside down and life as it was, is now not the same. Relationships are tested, friendships and marriages sometimes end. Amongst these and other reasons may leave the cancer survivor feeling anxious and depressed.
Returning to work after treatment for bowel cancer presents many issues not faced by other cancers. This webinar will offer some practical information and strategies.
Develop your productivity and communication skills while you're working in or looking for an internship. To access this Lynda.com video, please contact your supervisor for your log in details.
We’ll be talking from personal experience, research and also from a social perspective about all things male when it comes to life after cancer treatment has finished.
Note: This course is available for current Cancer Council Information Service volunteers only.
You will learn about your role as a CCIS volunteer. You will be required to completed two elearning modules (Volunteer Expectations and Understanding and Talking About Cancer) before you attend training.
Email email@example.com to register for this course.
Cancer Council NSW offer workshop for anyone who is responsible for promoting and working with our brand in their day-to-day work. It will outline information on how to use our visual brand and how to talk about Cancer Council NSW. The session is held every couple of months in Woolloomooloo - regional volunteers are welcome to dial in. To find out when the next session is running and to book your place, contact Jasmine Tobia (Jasmine.Tobia@nswcc.org.au)
You can also download the Talking about Cancer Council NSW resource to help you communicate the work we do and share our story with others.
Email Jasmine.Tobia@nswcc.org.au to register for this course.
For someone who is same-sex attracted or gender diverse they may have significantly different experiences and needs in addition to those of the heterosexual community.
Caring for someone with cancer involves managing both your own physical and emotional needs and those of the person you are caring for. It is a demanding role, which can be stressful but you must also look after yourself.
In this webinar, we will discuss various ways you can care for yourself along with ideas your family and friends can use to help you, along with some practical tips on navigating the experience of cancer while balancing the demands of caring, family, work and your own needs.
Chemo-brain or cognitive impairment after chemotherapy is often reported. The effects can be debilitating and distressing, impacting on quality of life and functional ability. Full engagement in pre-diagnosis family, social and work roles often becomes limited.
Learn simple techniques to communicate well across cultures as a manager, peer, and co-worker. To access this Lynda.com video, please contact your supervisor for your log in details.
Communication, like anything else, can be improved with practice and with great training. Improve your communication skills—in writing, face-to-face conversations, presentations, interviews, and more—by watching these online tutorials. We offer training to help you write more effectively, communicate with customers and employees, and craft compelling business plans and proposals, as well as communication skills training for difficult situations, such as managing conflict or working remotely. To access this Lynda.com video, please contact your supervisor for your log in details.
Note: This training is for Community Speaker Program volunteers only.
Community Speakers training will train volunteers to deliver presentations about Cancer Council NSW's key messages in their local communities.
Make your customers feel valued. Learn how to deliver outstanding customer service and keep them coming back to your organisation. To access this Lynda.com video, please contact your supervisor for your log in details.
Learn how to develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low- context cultures and how to effectively work across them. To access this Lynda.com video, please contact your supervisor for your log in details.
Develop your instructional design and communication skills with these foundational courses. To access this Lynda.com video, please contact your supervisor for your log in details.
Cancer related fatigue (CRF) is the most common persistent and distressing symptom reported by cancer survivors affecting 80 to 100% of cancer patients. The experience of fatigue ranges from feelings of tiredness to exhaustion, often resulting in a substantial impact on a cancer survivor’s physical, emotional and/or psychological functioning.
Feeling anxious and frightened about the cancer coming back (recurrence) is the most common fear for cancer survivors, especially in the first year after treatment.
For some people, this fear may affect their ability to enjoy life and make plans for the future. Living with this fear has been described as a shadow on your life. Some survivors say that with time their fears lessen. However, many people still find that they worry at certain times. In this webinar, a panel will discuss some tactics you can implement to help manage these fears.
The fear of recurrence and the associated anxiety that accompanies the worry about cancer coming back.
Cancer and its treatment may cause fertility problems. This will depend on the type of cancer and treatment you have. It is common for people affected by cancer to wonder about their ability to have children now or in the future. Sometimes cancer and its treatment can affect a person’s ability to conceive a child or maintain a pregnancy (fertility). If you want to become a parent, add to your family, or even if you’ve not thought about having children. We will be discussing this topic to help you understand what your options are following active treatment
Financial planning, debt counselling, budgeting, superannuation and insurance.
How to get help to manage your finances whether you have just been diagnosed, working through treatment or your treatment has finished.
Google Educators offer information on: Google Apps for Education, Chrome Browser, Chrome Books, Tablets. To access this Lynda.com video, please contact your supervisor for your log in details.
Learn the essential tools from the iWork suite. To access this Lynda.com video, please contact your supervisor for your log in details.
Discussing the physical and psychological late effects of cancer treatment.
Some people may develop long-term side effects. Talking about the need to monitor your health, and that this is different for different cancer types.
Cultivate leadership traits that will help you inspire your team, successfully manage change and conflict, and better serve the needs of your organisation. To access this Lynda.com video, please contact your supervisor for your log in details.
Get more out of your Mac. To access this Lynda.com video, please contact your supervisor for your log in details.
Get more out of your Windows computer or laptop. To access this Lynda.com video, please contact your supervisor for your log in details.
Watch this webinar to learn more about Cancer Council NSW’s strategic priority of support, specifically our Pro Bono Legal and Financial Assistance Programs.
Common legal/HR issues experienced by people affected by cancer in the workplace.
People see the world differently after cancer. They may feel that others don’t understand their experience and expect them to “get back to normal”
LearnZone provides a variety of free learning resources, online courses and professional development tools from Macmillan Cancer Support.
Topics include: Clearly defining outstanding service for employee, evaluating service quality, identifying obstacles to outstanding service, aligning resources to optimise service delivery and calculating the cost of poor service. To access this Lynda.com video, please contact your supervisor for your log in details.
Discover how to meet goals and deadlines while getting the most out of your employees, with these time-tested project management and leadership techniques. To access this Lynda.com video, please contact your supervisor for your log in details.
The experience of pain after cancer treatment may be ongoing, irregular or part of the recovery process. Discussing what you can do to work towards dealing with chronic pain.
Cancer survivors face many emotional, psychological and practical day-to-day demands on top of the physical impacts of the disease and its treatment. It is estimated that over 72,000 men will be diagnosed with cancer in Australia in a single year and as more people are surviving a cancer diagnosis, more support is needed for those living with or after cancer.
In this webinar, a panel will discuss the psychological and social aspects facing men in Australia including the cultural expectations affecting them.
Celebrating Movember - Men like to know the ‘facts’, so we will be discussing the ‘facts’ surrounding everything about men and cancer – their prostate, relationships and sexuality...
These Excel tutorials are designed to help you use Excel to analyse data on any level. Whether you're just learning how to create spreadsheets or need to perform advanced data analysis with functions, formulas, and charts, these courses will help you unlock the maximum potential of this popular data-analysis program. To access this Lynda.com video, please contact your supervisor for your log in details.
Explore the Microsoft Office applications suite. Learn to write documents, take notes, create spreadsheets, and more. Our Office training covers a wide range of software titles including Excel, Publisher, OneNote, Outlook, SharePoint, Word, Access, and PowerPoint. To access this Lynda.com video, please contact your supervisor for your log in details.
Learn how to use Microsoft Outlook email. Training includes how to set up Outlook and use Outlook Web Access and Microsoft Exchange. Find out how to manage your time with the Calendar and Tasks features, and connect to a wide variety of email, cloud computing, and social media accounts. To access this Lynda.com video, please contact your supervisor for your log in details.
Learn Microsoft Word fundamentals; how to write, edit, and design documents, format text, use spell check, perform mail merges, track changes, and more. Our expert-taught Word tutorials show how to use Word templates and other advanced features, and can help you learn Microsoft Word on both Mac and PC systems. To access this Lynda.com video, please contact your supervisor for your log in details.
Learn how to set up and manage email, calendars, and contacts in the Office 365 version of Outlook. To access this Lynda.com video, please contact your supervisor for your log in details.
Watch this webinar to learn about Cancer Council NSW’s strategic priority of support, specifically the Peer Support programs including our Online Community, Cancer Connect, Telephone Support Groups, Cancer Support Groups and Cancer Counselling.
Learn all about PowerPoint with our expert-taught PowerPoint training videos. Watch a beginner, intermediate, or advanced PowerPoint how-to on designing compelling slide presentations, editing them, and sharing them with others. To access this Lynda.com video, please contact your supervisor for your log in details.
Watch this webinar to learn about Cancer Council NSW’s strategic priority of cancer prevention and how we deliver programs including sun protection, tobacco control and nutrition through our volunteers.
Discussing some lifestyle changes you can easily introduce into your daily life to decrease your chances of cancer returning.
Learn all about project management with our training, which delves into planning a project, managing teams, setting project schedules, delegating tasks, and managing project resources. To access this Lynda.com video, please contact your supervisor for your log in details.
Develop the skills you need to prepare and deliver an outstanding speech or presentation with our public speaking training. To access this Lynda.com video, please contact your supervisor for your log in details.
Topics include: Identifying your audience, Developing credibility, Introducing an agenda, Exploring five strong opening techniques, Developing great body language, Understanding room dynamics, Handling questions and answers and Getting feedback. To access this Lynda.com video, please contact your supervisor for your log in details.
Returning to work after a cancer diagnosis: Exploring the personal issues and the implications on: the ‘self’, carers’, friends, families, employers and work colleagues.
Discussing sexual concerns for people who have finished cancer treatment and their partners. Providing some information and strategies to help with sexual wellbeing.
Everyone has a story and many people have a story about cancer, either in their family, amongst their friends or work colleagues. Someone you know may have received a diagnosis of cancer, they have their treatment, they finish their treatment, they look well and they have survived. You want to help, but you’re not sure how? Professor Sanchia Aranda, CEO of Cancer Council Australia will provide some information and strategies and we will hear from three cancer survivors about what they needed from their family, friends and employers after their cancer treatment.
When you have gone through cancer treatment it can be a challenge to be ‘happy’ around the festivities and get together’s at this time of the year. We’ll be discussing these challenges for everyone involved and look at ways regarding how to deal with them.
When you complete your cancer treatment having a survivorship care plan can help you to improve and maintain your quality of life into the future. Understanding what your needs are and which health care professionals can help you transition into the next phase of your recovery will definitely improve your post-cancer experience.
Tech Savvy Seniors (a partnership between the NSW government and Telstra) gives older people, particularly those in regional and remote areas of New South Wales, the opportunity to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business and of course this may benefit you in your volunteer role with Cancer Council NSW. A range of self-teach resources and face-to-face workshops are available in multiple community colleges and libraries across NSW.
Surviving cancer and feeling guilty can be an unexpected emotion. It may become a secret burden as you may not feel confident to talk freely about your feelings. It is in fact a common psychosocial challenge with the feelings of guilt often mixed up with feelings of grief.
Note: This training is for registered volunteers only.
This course will provide a basic overview of cancer, it's causes and treatments, and how to communicate with people affected by cancer.
Life is never the same after receiving a cancer diagnoses, many issues arise which you may not expect; practical, physical and psychological. Focusing on the issues faced by women.
Get more out of your Android devices, on the go for business or personal use. To access this Lynda.com video, please contact your supervisor for your log in details.
Be more productive with Google Apps! To access this Lynda.com video, please contact your supervisor for your log in details.
Get more out of your Apple devices, on the go for business or personal use. To access this Lynda.com video, please contact your supervisor for your log in details.
Explore common project management software applications.
Get more out of QuickBooks. To access this Lynda.com video, please contact your supervisor for your log in details.
Note: This training is for registered volunteers only.
This 30 minute course outlines Cancer Council NSW's Code of Conduct, Workplace Health and Safety, Fraud Awareness, Bullying and Harassment, Equal Opportunity Employment and Privacy.
Note: This training is for registered volunteers only.
Cancer Council NSW’s mission is to lead, empower and mobilise the community to beat cancer. Complete this orientation module to find out more about who we are, and what we do.
Wellness is all about how you feel physically, psychologically, socially, spiritually and economically, including how you meet the expectations of your family and community. We will be discussing 'wellness' and providing information and strategies of things you can do to work towards feeling well.
Nearly a quarter of cancer survivors report changes to their employment situation. Physical, emotional, psycho-social, practical and/or occupational difficulties may arise along with an increased incidence of workplace discrimination, unemployment and involuntary retirement.
How to get help to balance your life whether you have just been diagnosed, working through treatment or your treatment has finished. Exercise, nutrition and living well.