Support services for your patients

Below is a list of support services your cancer patients can access through Cancer Council.

Cancer Council 13 11 20 Information and Support

Cancer Council Information and Support is a confidential service where you can speak to a specialist cancer professional about anything to do with cancer.
Click here for more information about the service.
You can access the service by:

• Calling 13 11 20  (at the cost of a local call from anywhere in NSW)
  
• Emailing cis@nswcc.org.au
• Clicking on the Live Chat banner on the right hand side of the website.

Cancer Connect

Cancer Connect is one to one telephone peer support for people who have just been diagnosed with cancer, are undertaking treatment or commencing their survivorship journey. Support is provided by a person who has recovered from a similar cancer experience and is a specially trained Cancer Connect peer support volunteer supported by health professionals.
To access Cancer Connect call 13 11 20.

Cancer support groups

Support groups provide a safe place for people affected by cancer to come together and support each other. To share ideas and thoughts, obtain information from health professionals and each other, and learn coping skills in a non-judgmental and caring environment. Read more information about support groups. To find a local Cancer Support Group in your area go online or call 13 11 20.

Telephone support groups

Telephone support groups offer support and information to adults affected by cancer, including patients, their families and carers. Read more information about telephone support groups.
To join a Telephone Support Group:
Call 13 11 20
Email tsg@nswcc.org.au

Cancer Council Online Community

Cancer Council Online Community is an online community for people affected by cancer. A place for people affected by cancer, partners, family, friends, young adults and survivors to share stories, discuss tips and experiences, meet and connect with others and find, give and receive support.
Go to Cancer Council Online Community.

Legal and financial assistance

We can help people with cancer and their family or carers, with legal and financial advice. Cancer Council will connect the person with a lawyer, financial planner, accountant or HR/recruitment professional.
Usually the meeting will be held at their office, but if the person is very unwell, they may be able to visit in hospital or at home. Advice is free for eligible clients. They will need to pass a means test in order to qualify for free assistance.
Call Cancer Council 13 11 20 Information & Support to find out about this service.

The Cancer Council Pro Bono Program can help with:

• making a will
• financial planning
• mortgage hardship variations
• credit and debt issues
• early access to superannuation
• insurance claims and disputes
• small business accounting
• managing workplace issues before, during and after treatment

Cancer Services in NSW

Cancer Council NSW has a directory of cancer services to help people who have been diagnosed with cancer and their families and carers. Everything from nursing services to where to find a wig. If you call us on 13 11 20 we can help you find the services you need in the area where you live.
See a list of the services available.