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Q1.13 Who can I talk to?

The diagnosis and treatment of cancer can be an emotional time. As well as feeling fearful, isolated or angry, you may simply be overwhelmed by all the tests and treatments you are undergoing. It may help to talk with family and friends, your general practitioner or the hospital. The Cancer Council Helpline can also provide information and support.

The Cancer Council Helpline 13 11 20

The Cancer Council Helpline is a confidential telephone information and support service.

Specialist cancer nurses can answer questions about any aspect of cancer, and also:

  • Send you written information.
  • Put you in touch with services in your own area.
  • Offer emotional support if you or someone you care about has cancer.

You can reach the Cancer Council Helpline by calling 13 11 20 between 9am and 5pm Monday to Friday from anywhere in NSW for the cost of a local call.

Talking to your doctor

It can be hard to talk openly with your doctors. But it is essential that you have good, clear communication with the doctor treating you, so you can make sure you know:

  • How, and in what situations, you should contact your doctor.
  • Who's co-ordinating your care. It saves time and trouble when there's one person who keeps track of your situation.

If you feel your doctor is difficult to talk to, even after several visits, it is important to tell him or her - it helps your doctor too if communication is good. However, it takes time to get a good working relationship going. You can help, for example, by preparing a list of questions you want to ask before your appointments.

 

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